Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: December 28, 2024
This Privacy Policy describes how WilC ("we", "us", or "our") collects, uses, and protects your personal information when you use our service management platform. By using WilC, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you sign up for WilC, we collect information such as your name, email address, phone number, company name, and billing information. This helps us create and manage your account.
Usage Data
We automatically collect information about how you use our platform, including pages visited, features used, time spent, and actions taken. This helps us improve our services.
Device Information
We collect information about your device, including IP address, browser type, operating system, and device identifiers for security and optimization purposes.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our service management platform, including AI-powered scheduling and task optimization.
Communication
We may send you service-related notifications, updates about new features, and promotional content. You can opt out of marketing communications at any time.
Analytics & Improvement
We analyze usage patterns to enhance our platform, develop new features, and provide better user experiences.
Data Security
Encryption
All data transmitted to and from WilC is encrypted using industry-standard TLS/SSL protocols. Data at rest is encrypted using AES-256 encryption.
Access Controls
We implement strict access controls and authentication mechanisms to ensure only authorized personnel can access sensitive data.
Regular Audits
We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
Data Sharing
Third-Party Services
We may share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing). These providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Your Rights
Access & Portability
You have the right to access your personal data and request a copy in a portable format.
Correction & Deletion
You can request correction of inaccurate data or deletion of your personal information, subject to legal retention requirements.
Opt-Out
You can opt out of marketing communications and certain data processing activities at any time through your account settings.
International Data Transfers
Data Location
Your data may be processed and stored in data centers located in various countries. We ensure appropriate safeguards are in place for international transfers.
Compliance
We comply with applicable data protection laws, including GDPR for European users and other regional privacy regulations.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
contact@wilc.app