Simple Process

How WilC Works

From sign-up to your first completed service in minutes. Here's how WilC transforms your service business.

01

Sign Up & Onboard

Create your account in minutes. Set up your business profile, add your services, and team members.

  • Quick 5-minute registration
  • Business profile setup
  • Add team members & skills
  • Configure your services
02

Add Customers & Contracts

Import existing customers or add new ones. Set up AMC contracts with automated renewal tracking.

  • Bulk customer import
  • AMC contract management
  • Customer site documentation
  • Service history tracking
03

Receive Service Requests

Customers submit requests through your branded portal. All requests flow into your centralized dashboard.

  • Customer self-service portal
  • Real-time notifications
  • Priority classification
  • Photo & document attachments
04

AI Optimizes & Assigns

Our AI automatically schedules and assigns tasks based on technician skills, location, and availability.

  • Smart task allocation
  • Route optimization
  • Skill matching
  • Workload balancing
05

Technicians Execute

Technicians receive assignments on their mobile app with all the information they need to complete the job.

  • Mobile app for technicians
  • Job details & history
  • Navigation & routing
  • Photo documentation
06

Complete & Invoice

Mark jobs complete, capture customer signatures, and automatically generate and send invoices.

  • Digital job completion
  • Customer signatures
  • Auto invoice generation
  • Payment collection
Two Perspectives

One platform, seamless experience

WilC works seamlessly for both service providers and their customers.

For Service Providers

Schedule
Plan your team's day
Assign
Match jobs to technicians
Monitor
Track progress in real-time
Invoice
Bill customers instantly

For Customers

Request
Submit service requests
Track
Follow service status
Approve
Accept completed work
Pay
Pay securely online

Ready to get started?

Join the early access waitlist and be among the first to experience the future of service management.